Iron Mountain®Onsite Staffing Service

Topics: Govern Information

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Business Challenge

Records and Information Management (RIM) is complex — your information is growing rapidly and improperly managed records increase your costs for discovery, litigation and storage. In fact, a majority of organizations say they have a legally credible retention schedule, yet only half of those have implemented that schedule enterprise wide. That’s not entirely surprising considering many organizations have no records and information management administrative support and very little staff. The reality is that while the majority of organizations may have a program “on paper,” many still struggle due to resource limitations or lack of support from upper management to implement their program to a point where it would pass a regulatory audit.

Industry Fact:

Half (49.9%) of those surveyed by IDC about Information Governance and Digital Transformation report that their organization has a RIM staff that is too small to be effective or have a shortage/ absence of these skilled workers.

IDC, Iron Mountain Document Workflow and Information Governance Index Survey, December, 2016

How This Affects You:

  • The complexity of today’s records management environment demands expertise in indexing and tracking, retention schedule application, legal-hold processes, security and privacy.
  • Increasingly, that expertise requires unifying those initiatives consistently across both physical and electronic records.
  • It is important to select onsite staff that not only match the culture of your organization, but also possess the level of knowledge, experience and technical expertise you need.

What If You Could:

  • Rapidly place screened, experienced Records Manager professionals in your office?
  • Gain immediate expertise onsite for managing your electronic records as well as offsite and onsite physical records?
  • Be prepared for regulatory audits and legal requests by demonstrating better access, discovery and auditable tracking?
  • Reduce litigation risk and strengthen defensibility with program-driven compliance?
  • Make your employees more self-reliant when it comes to managing business records?

Onsite Staffing Service

With Iron Mountain Onsite Staffing service, you’ll have trained RIM professionals and screened specialists working alongside you at your location to implement and administer your RIM program. With years of experience in best practices, policy management and consistent implementation, Iron Mountain can help you achieve a compliant RIM program.

Onsite Staffing Brings You The Skills Your Need, Including:

Program Administration

  • Retention and compliance for physical and electronic records.
  • Train your end user on Onsite Staffing service responsibilities, including how to use your existing Enterprise Content Management (ECM) system or Iron Mountain Connect™.
  • Standardize procedures and workflows across your organizations.
  • Oversee destruction processes under your RIM program.

Storage Vendor Management

  • Inegration of onsite management with offsite storage services.
  • Quality oversight on data integrity and records classification.
  • Cost-effective vendor consolidation for reduced total program cost.

File Room Administration

  • Administration of open-shelf and archival records storage facilities.
  • File room purges and shift services, including box stacking or shredding.

Business Processes and Workflow

  • Document imaging and conversion.
  • Develop new or enhance existing workflows for greater efficiency and compliance.
  • Integration of records management practives into scanning initiatives.

What You Gain

  • Peace of mind knowing you have exceptional talent managing your RIM program.
  • The ability to spend more time on your core business because your information obligations are under control.
  • Lower your administrative burden and keep your program strong.


Document Workflow Consulting
Document Workflow Consulting

Through Document Workflow Consulting, Iron Mountain helps you assess how well your current document management environment is supporting core business needs. We then help you redesign your document management workflows to achieve key goals such as streamlining business processes, integrating paper and electronic records, enhancing compliance, and reducing document management costs and complexity.

The Positive Effects of Information Management
The Positive Effects of Information Management

Evidence shows that in today’s business environment, most companies take a reactive approach to information management — choosing to implement the proper measures only after an event has revealed a weakness and created the need for improvement.